USC USA Careers – Multicultural Coordinator, SEIP Programs

University of Southern California

Position Summary

The Multicultural Coordinator is a full time professional staff member, reporting to the Student Equity Inclusion Programs (SEIP) Manager for Strategic Partnerships. The Multicultural Coordinator is tasked with mission-driven leadership of its student staff, as well as relationship-building, development, programming, advocacy, outreach, and mentoring/advising. The Multicultural Coordinator also represents the department and the needs of student communities that connect and identify with our Native American, Pasifika, Middle Eastern and North African student populations. The Multicultural

Coordinator also engages with the larger USC community in a variety of committees and collaborative projects representing Student Equity and Inclusion Programs. The Multicultural Coordinator also serves as a social justice educator and offers capacity building workshops and presentations for other units.

As the SEIP departments are uniquely positioned as a bridge between the Los Angeles/Southern California underrepresented communities and the campus, the Multicultural Coordinator is also tasked with relationship-building with staff, faculty, alumni, off-campus community members and other organizations for the purpose of student engagement, community building, networking and development.

SEIP Student Lounges

The Middle Eastern and North African (MENA) lounge and the Native American and Pasifika Lounge (NAPL) opened in the Fall of 2021 and serve as hubs for MENA, Native American and Pasifika students at USC. Both lounges’ goal is to support students by creating a supportive environment where students can develop community, and connect culturally, professionally and socially.

Student Equity and Inclusion Programs (SEIP)

USC Student Equity and Inclusion Programs is a cluster of student development centers and initiatives within the Division of Student Affairs that offer student support services and programs that focus on intersectionality, sense of belonging, and well-being. Student Equity and Inclusion Programs consist of Asian Pacific American Student Services, Center for Black Cultural and Student Affairs, First Generation Plus Success Center, Latinx/Chicanx Center for Advocacy and Student Affairs, LGBT Student Center, Student Basic Needs and the Veterans Resource Center. SEIP facilitates dialogue, community-building, and leads campus-wide equity and inclusion initiatives that impact the student experience.

Please visit for a more detailed overview of the area.

Key Duties And Responsibilities

  • Support, plan, and organize multiple core programs supporting Native American, Pasifika, Middle Eastern and North African student support, education, and well-being across the diaspora.
  • Manage annual hiring, training, scheduling, and supervision of graduate students and

undergraduate student staff workers within the spaces to accomplish programs, projects, and operation of the lounges.

  • Develop and conduct professional development and cultural competency training around diversity and inclusion for students, staff, and faculty.
  • Administers program operations and administrative functions such as hiring, budget, marketing, trainings, outreach, assessment, and strategic planning.
  • Serve as a key resource for resolution on university diversity and inclusion-related events and incidents. Resolve problems or questions referred by staff and university administrators, mitigating risk and liability for university.
  • Interfaces with student, staff, faculty, and external contacts for committee work or information exchange regarding program services or content.
  • Serve as an advocate and information resource to students, faculty/staff, and the USC community/stakeholders regarding the specific needs of Native American, Pacific Islander, Middle Eastern and North African students.
  • Stay informed of development in the field through data gathering, assessment, benchmarking, and networking with peer institutions and professional associations.
  • Provide resource referrals to staff, student workers, volunteers, graduate students, and campus constituents regarding issues or topics such as bias and discrimination incidents, students in crisis, mental health concerns, and overall campus climate.

Other Key Responsibilities

  • Strengthen and maintain the mission-focused goals and learning outcomes for the department and its programs.
  • Serve as a resource for and collaborator with individual student organizations and campus programming entities.
  • Continue existing and build new collaborative relationships with campus and

off-campus partners to maximize resources and effectively meet programming needs.

  • Assist with marketing and increase the social media presence of the department as well as engage with students through social media platforms.
  • Develop a formal network of resources to support students, within the division of student affairs, academic units, the campus community, and the off-campus


  • Provide information about orientation, prospective student fairs and other

internal/external events.

  • Present to campus partners and university stakeholders about SEIP centers,

initiatives, programs, and resources.

  • Engage with Undergraduate Student Government and Graduate Student Government.
  • Assist in the planning and implementation of large-scale SEIP and university events, such as Welcome Experience programming, History/Heritage Month programming, and cultural graduations.
  • SEIP Data/sense of belonging surveys: Assist with developing and implementing assessments on campus climate, sense of belonging, and program improvements (progress/annual reports, statistical summaries).
  • Other duties as assigned.

This position will include periodic extended work hours and weekend assignments.

Preferred Qualifications

  • Master’s degree in Student Affairs, Higher Education Administration, Counseling, or a related field.
  • 2-4 years of experience in the field of student development or relevant experience managing student programs in a higher education setting.
  • Demonstrated knowledge of theory and national research, issues, and current

events regarding college students, particularly marginalized/minoritized


  • Demonstrated depth of knowledge regarding diversity and heterogeneity of the Middle Eastern, North African, Native American and Pasifika student populations.
  • The ability to translate knowledge and theory into programming and resources

designed to support students’ retention and success.

  • Strong advising and program development skills.
  • Proven presentation and communication skills.
  • Strong background in assessment and evaluation.
  • Student staff supervision experience is a plus.

Position Category/Grade: Student Programs Advisor II

The annual base salary for this position is $60,309.82 – $67,138.00 . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Student personnel administration

Job Details:

Company: University of Southern California

Job Type: Full Time

Job Location: Los Angeles, CA

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