USC Job Posting – Student Services Advisor II

The University of Southern California’s Dornsife College of Letters, Arts and Sciences is seeking to hire an experienced undergraduate academic advisor to join our new First-Year Advising (FYA) team. The FYA Senior Academic Advisor will be responsible for advancing USC Dornsife’ s efforts to ensure students’ successful college transition and persistence to graduation. The Senior Academic Advisor will work alongside an existing group of advising colleagues to holistically address the academic, developmental, personal, and social needs of first-year students enrolling in USC Dornsife.

For more information, please visit the Dornsife First-Year Advising website at: https://dornsife.usc.edu/first-year-advising/

Key Responsibilities For The Senior Academic Advisor Include

• Advise first-year spring admits and Dornsife first-year exploratory students (approximately 220- 250 students).
• Function as the first point of contact for spring admit first-year academic questions, concerns, policies, and other pertinent information.
• Exercise diverse and inclusive advising practices to ensure access for spring admit first-year students, fostering a culture of academic success.
• Communicate curricular requirements, co-curricular development, academic requirements, and expectations to students.
• Support students in the development of academic goals and evaluation of progress toward goals.
• Serve as a generalist advisor for FYA, providing advising support to clusters (natural sciences, social sciences, humanities) as needed.
• Coordinate drop-in advising for first-year students, FYA events, and end-of-year fair.
• Provide referrals to campus resources as needed.
• Manage FYA communications, including social media accounts, monthly newsletter, website updates, and semester reminders.
• Provide advising support during summer and winter new student orientation.
• Assist with department assessment and other related reports.
• Other duties assigned as needed.

Successful candidates will have strong communication and organization skills, a genuine interest in academic advising, and a commitment to student advocacy.

Minimum Qualifications

• Bachelor’s degree. Combined experience/education as substitute for minimum education
• 3 years experience providing academic advising in a higher education setting
• Minimum Field of Expertise: Student personnel administration, academic advising

Preferred Qualifications

• Master’s degree in Student Affairs, Higher Education, Counseling or related field.
• Experience working with first-year students.
• Knowledge of USC programs, services and software.
• Ability to work in a fast-paced and team-oriented environment.
• Possess flexibility in the face of changing priorities.

Hourly range:

The hourly rate range for this position is $34.10 – $37. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents And Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education: Bachelor’s degree Additional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Skills: Directly related experience in student services and programming with ability to lead Preferred Education: Master’s degree Doctorate