USC Job Openings – Program Administrator

USC Educational Partnership programs has an opening for a talented and energetic

Program Administrator

to join our team!

The Leslie and William McMorrow Neighborhood Academic Initiative (NAI) at USC supports almost 1,300 children in college access and success programming (6th gr. – College graduation) and about 200 children in early literacy programs each year. NAI is a rigorous, seven-year pre-college enrichment program designed to prepare students from South and East Los Angeles for admission to a college or university, supports them through the college application and financial aid process and case manage through to college graduation. Under the program guidelines, students must commit to a seven-year plan of after-school tutoring, coupled with Saturday morning classes. Parents are also required to attend a biweekly Family Development Institute program to create a 360- degree, hands-on approach to reinforce student academic goals and study habits and maximize a healthy home environment. Students who remain in the program in good standing from sixth grade until their high school graduation are eligible for a full-financial aid-based package to USC, provided they meet admission requirements. Since its first graduating class in 1997, over 1,400 students have completed the program with 83 percent enrollment as freshman at four-year universities, and 42 percent enrollment at USC.

The Program Administrator position is central to our corporate functioning. There are seven programs that exist simultaneously with many moving parts, the triage of staffing including USC, temporary, and contractual. Centralizing data for connecting with community leaders/members, creating administrative support infrastructure as well as keeping a high-level understanding of the external-facing relational work that we do with up to 1300 participants, parents, and caregivers over the breadth of our programs is vital to the smooth functioning of our department. The Leslie and William McMorrow Neighborhood Academic Initiative (NAI) program is expanding to accommodate more students, their families which means more services and efforts over the next 7 years. This Program Administrator position is necessary to achieve the same level of success our programs have worked tirelessly for over the past 31years. These community-facing programs will be able to continue to provide the services needed and continue to build relationships with our student scholar participants, their families, and hundreds more community members in south and east Los Angeles.

Preferred Schedule:

9:30am-5:30pm, Tu-Fr (Hybrid schedule available 2 days per week) and Mondays 7AM-3PM in person. Some Saturdays, as needed.

Duties Will Include, But Are Not Limited To

The Program Administrator position is critical to the mission and operation of the department of Educational Partnerships, K-12.

• Support for team to facilitate the organization’s implementation of strategic plans, task management, and monitoring of progress toward set goals and deliverables through project management tools like Asana and SalesForce.
• Internal Communications: Coordination, implementation and maintenance of existing and new tools and resources (for in-person and virtual settings) for internal communications like Slack, Microsoft Teams, Zoom and Google products.
• Professional Development: Design coordination and implementation of training and workshops for staff for purposes of mastery, integration of strategies, and innovation.
• Data Management/Analysis: Support and provide guidance for the design of data collection methods for purposes of grant reports that describes best practices and the impact of the work as well as continuously inform our practice.
• Technical Assistance: Support to staff on all aspects of strategic planning, project management task management and data management and analysis tools.
• Works with program team to design programming that is congruent with student needs.
• Coordinate production and distribution of program materials including meeting agendas, reports, informational materials, marketing materials, etc.
• Researches and gathers information for program purposes which may include program effectiveness, client needs assessment, budget preparation, etc.
• Provides client services by responding to inquiries and requests for information regarding specific program functions.
• Coordinates program services with other offices and staff on campus. Serves as a resource for program information. Represents program on university committees and external partners as requested.
• Assists in program fundraising activities. Assists in proposal writing and production.
• Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

USC is an equal-opportunity educator and employer, firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed, and background. The University particularly encourages members of underrepresented groups, veterans, and individuals with disabilities to apply.

This is a full-time position.

Required Application Documents to attach:

• Cover Letter
• Resume/CV
• 3 letters of Recommendation
• Supplemental Questions – listed below

Applications will not be considered complete without these documents attached.

Preferred Education And Qualifications

This is an excellent position for a professional with demonstrated experience in strategic planning, partnership development, and performance management. Knowledge of family and community engagement, school improvement strategies, school staff professional development and curriculum development will be helpful. Qualified candidates will have a Bachelor’s degree and a minimum of 5 years of experience. An advanced degree is preferred as well as:

• A degree/qualification, preferably in educational technologies, planning or a related field.
• Adept experiences in project management, partnership development, and strategic planning.
• Beneficial to have experiences in curriculum development, and professional development, especially in the field of family/community engagement.
• In-depth knowledge and experience of the family/community engagement field, adult- learning strategies, and improvement science.
• Strong project management experience, adhering to project deadlines/budgets and ensuring high quality deliverables.
• Exceptional people skills and the ability to build trust among staff, senior management, , and external partners. A team player who can build a sense of community among staff and partners.
• Ability to convey ideas and communicate concepts in writing with clarity and accuracy.
• A high degree of flexibility with an ability to make recommendations and gain buy-in to advance department goals
• Excellent listening and public speaking skills.
• Commitment to collaboration, teamwork, and accountability to oneself and others.
• Culturally competent with the ability to seamlessly adapt in multicultural, multi-ethnic environments.
• Willingness to work weekends and evenings, and travel as necessary.
• Bilingual in English and Spanish or English and Mandarin is desirable.

Additional Information

To the applicant:

Please answer the following supplemental questions. Attach your answers as part of your required application documents to attach.

• Do you have experience working with parents with at risk children in Middle and /or High
• school?
• Are you available to work flexible hours including weekends and some holidays? Yes OR No
• Are you able to travel, attend conferences, college campus visits and supervise various field
• trips?

The annual base salary range for this position is $80,881.06 – $80,891.88. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: – Bachelor’s degree – Combined experience/education as substitute for minimum education Minimum Experience: – 3 years Minimum Field of Expertise: – Directly related professional experience in area of program specialization. Preferred Education: – Master’s degree Preferred Field of Expertise: – Special education, licensing or certification requirements may exist based on program content.