USAA Application – Multimedia Specialist Senior – Production (Hybrid)



Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Multimedia Specialist Senior to work a hybrid schedule from our corporate office in San Antonio TX. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.

The Multimedia Specialist coordinates various aspects of production to include integration of technical and creative team’s aspects and production elements to include non-traditional production methodologies for various distribution channels. Plans, develops, designs, and produces high-quality video. Produces and performs media interviews, leadership town hall productions and supports storytelling for major USAA events. Provides guidance and counsel to Enterprise lines of business communication teams in regards to media production. May perform functional roles such as director, distribution, videographer, editing, lighting and sound based on skill level.

What You’ll Do

  • Responsible for directing, leading, supervising all aspects of a production from initial concept development through completion. Ensures all brand guidelines are followed. Manages technical aspects such as equipment selection, sound, lighting, set design and special effects of live and recorded media productions and events in the field, studio, and corporate meeting venues.
  • Directs pre and post production including but not limited to casting, crew selection, script editing, location selection, shot composition, shot sequence, final editing, graphic design elements and directing talent performance to achieve expected results. May serve in a talent capacity on occasion.
  • Applies advanced technical and creative techniques and experience to guide team members in message/story development, production preparation/execution, post-production editing/delivery and provide graphic design direction.
  • Applies advanced knowledge of social media tools/platforms such as Facebook, Twitter, Vine, etc. to develop consumer content and recommend how best to apply the content while influencing across department.
  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.

What You Have

  • Bachelor’s Degree Radio/TV/Film, Art, Marketing, Graphic Arts, Design, Journalism or Communications; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 or more years of experience working with graphic design, corporate, video post-production, broadcast, advertising or other related industry.
  • Advanced visual, graphic and presentation skills.
  • Demonstrated ability using color, fonts and imagery.
  • Proven ability to deliver briefings to management.
  • Proven ability to compose and capture compelling images, developing communication and computer systems skills.

Physical Demand Requirement

  • Ability to lift and carry up to 50 pounds of equipment < 10% of the time.

What Sets You Apart

  • Advanced media production experience in studio and field settings.
  • Demonstrated ability to work in fast-paced environment, timely and successfully.
  • Strong knowledge of media production processes and industry tools used to create efficiencies.
  • US military experience through military service or a military spouse/domestic partner [optional]

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $86,520 – $165,340


Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on

Relocation assistance is


available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Details:

Company: USAA

Job Type: Full Time

Job Location: San Antonio, TX

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