Urban Outfitters Application – URBN Operations Manager

Urban Outfitters

An Operations Manager has an advanced understanding of E-commerce, Wholesale and Retail replenishment fulfillment to successfully execute in a multi-channel fulfillment center. As a strategic and proven leader, they will thrive in a fast pace and a production goal-oriented environment. They will anticipate, solve problems, and multi-task with attention to detail. They posses working experience utilizing various MHE automation methods such as cross belt unit and shipping sorters, high density wave/tote buffer and pack to wall packing method, WMS (Manhattan) and OMS (Sterling) is highly desired.

Primary Duties & Responsibilities:

  • Coordinate between Direct, Wholesale and Retail replenishment operations to ensure that proper workflow is achieved on the shift.
  • Interact with management and cross-functional employees to resolve issues affecting overall operations.
  • Ability to develop working relationships at all organizational levels.
  • Develop, coach and mentor supervisors, leads and associates for future advancement.
  • Set clear performance expectations and give appropriate recognition for performance.
  • Enforce progressive disciplinary policies with department supervisors.
  • Address associate’s needs and communicate the issues to the department Sr. Ops Manager, Director and Human Resources.
  • Identify preventive maintenance and safety concerns.
  • Assure that LP controls are being followed.
  • Led and/or participate in start-up meetings
  • Inspect the quality of work and accuracy.
  • Cross train Associates in all departments to build depth in all departments.
  • Provide necessary equipment and supplies to support staff.
  • Assist in all departments as needed.
  • All other duties assigned by Director.

Knowledge, Experience & Skills Required:

  • College degree in Logistics, Business, Accounting, Finance, Industrial Engineering, or equivalent work experience.
  • 3 to 5 years of post-college experience in direct-to-consumer fulfillment environment

Physical Requirements:

  • Ability to sit or stand for extended periods of time
  • Ability to manipulate a keyboard for extended periods of time
  • Climb, balance, kneel, crouch, or crawl
  • Ability to use a computer for extended periods of time
  • Lift freight and other objects of various shapes, sizes and weights up to 50 pounds
  • Operate warehouse equipment as required for position (i.e. forklift, pallet jack, cherry picker) which requires coordinated movements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Anticipated start date May 1st


The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development).

Benefits for Full-Time


Employee discount at all URBN brands, Vacation, Sick leave, Paid holidays, Medical, prescription, dental, and vision insurance, Flexible spending account for health and dependent care, Company Paid STD, LTD & Life Insurance, Voluntary Benefits – Critical Illness, Accident and Legal, Generous paid parental leave, 401(k) retirement plan with company matching, Roth IRA, Employee referral program, Commuter benefits, Partnership discounts on national/local products and services

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.





3 years:

Supervising a team in a distribution, manufacturing or call centers

Job Details:

Company: Urban Outfitters

Job Type: Full Time

Job Location: Kansas City, KS

Leave a Comment