Unum USA Careers – Senior Product Owner


Unum is looking for a Sr. Product Owner to join the transformation team. This position will be expected to collaborate closely with senior management and business stakeholders to drive capability development of complex transformational efforts in support of excellent customer experience. The Sr. Product Owner manages the scrum team delivery of supporting capabilities needed for execution of the roadmap, driving feature definition and keeping the teams focused on delivering what matters most. The Sr. Product Owner is also accountable for operational readiness and mobilizes the right people to prepare the business to effectively accept, use and support new capabilities before they are delivered to production. Looking for someone focused on Senior and Stakeholder management that is ready to advance in their career quickly. This person should be ready to be promoted to a director level position in the next 12 months.


  • Bachelor’s degree preferred, or equivalent combination of education and experience

  • Must have extensive experience creating Business Cases
  • Product ownership, Technology Acumen and Change experience of 10+ years required.
  • Excellent verbal, written communication and presentation skills, including the ability to translate technical subject matter to nontechnical audiences.
  • Makes decisions confidently and wisely, adequately considering alternatives.
  • Demonstrates high levels of judgment, ownership and accountability.
  • High energy and the willingness to work in a fast-paced environment.
  • Vocally self-critical and focused on continuous improvement of self and product.
  • Unique combination of problem solving, analytical and strong project management skills across business and IT
  • Must be a strategic thinker but able to execute at a tactical level
  • Demonstrated success in progressive delivery of complex technical projects.
  • Proven ability to lead a team, influence with and without authority, challenge the status quo, and create a competitive advantage for the organization.
  • Product Owner certification preferred (PSPO and/or CSPO)
  • Proven understanding of product management lifecycle and agile methodologies.
  • Strong IT technical acumen to effectively collaborate with architects, designers and all dev ops team members.
  • Experience in developing and understanding digital technology roadmaps including identification and understanding of technical requirements.
  • Experience working with stakeholders, stakeholder management. and with senior leaders
  • Excellent interpersonal skills and track record of engaging with customers/ cross-functional stakeholders at all levels, in a wide variety of situations, and demonstrated ability to listen, influence, and relate to customers/stakeholders in their own language.
  • Proven ability to help inform and influence leaders in making difficult decisions.
  • Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
  • Experience in negotiation and persuasion skills.
  • Demonstrates high levels of ownership and accountability. Self-starter and ability to effectively chart a path forward in ambiguous situations or under a general direction.
  • Demonstrates the ability to champion change and support teams through change.
  • Able to effectively coach, mentor, and identify and address skill needs and gaps for continuous improvement of self and team.
  • Proven track record in leading business and technology transformations with successful outcomes
  • Demonstrated results against ‘We are Unum’ principles.


  • Contributes to business case development and cost benefit analysis within their product scope
  • Ensures IT delivery roadmap is aligned to the Strategic 1-2 year product roadmap
  • Influences business partners and secures buy in to opportunities reflected on the product roadmap
  • Designs and adjusts product and adoption KPIs as product matures and derives cascading metrics down through to the development and delivery activities
  • Drives development, through partnership with UX, of continuously updated client personas based on evolving market and client needs. Operates as a client experience expert within the product management organization.
  • Translates client needs from discovery into product backlog work items
  • Heavily influences prioritization of short and long term product roadmap based on continuous integration of client feedback
  • Builds and maintains an updated and prioritized product backlog
  • Accountable to ensure the backlog represents technical bodies of work required for long term technical integrity.
  • Accountable for creation and ownership of product backlog work items including acceptance criteria (Features, User Stories)
  • Leads and fully optimizes methodology adoption outlined in product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working
  • Designs, adds, and continuously improves tools to the PO Discipline Toolbox
  • Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting
  • Bring thought leadership and develops others on possibilities in this product area
  • Industry analysis of trends, technology and market advancements and demonstrated application into our context
  • Ensures operational readiness efforts are in place as new technology-driven capabilities are moved to production environments.
  • Accountable for digital adoption strategy, partnering with operational leaders to drive product utilization
  • Track benefit realization on solutions that have moved to production, monitoring KPIs and incorporating feedback in future enhancements in the product backlog
  • Leveraging backlog tooling software to provide metrics, status and progress towards deployment
  • Track progress of work towards agreed timelines for deliverables to ensure the health and progress of the holistic delivery roadmap. Adjusting and communicating changes to timelines with review of impacts from changes
  • Creating executive presentations with power point

This is a hybrid role that can sit at any of our US Campuses.

Job Details:

Company: Unum

Job Type: Full Time

Job Location: Atlanta Metropolitan Area

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