University Southern California Job Openings – Payroll Technician – Office of the Provost

The Office of the Provost – Provost Shared Services is seeking a HD Payroll/Personnel Tech to join its team. The HD Payroll/Personnel Tech will coordinate all student payroll functions for the Office of the Provost. Reports to the Home Department Payroll Supervisor and coordinates closely with the HD Payroll/Personnel Coordinators for client units and unit hiring managers and is responsible for full cycle new hire processing for all student workers.


It is an exciting division to join and allows for interaction and learning opportunities from the range of services we provide. The seven units of Provost Shared Services provide strategic expertise on a wide range of business, technology, and personnel function; Human Resources, Information Technology, Payroll Services, Finance & Controllership, Planning & Design, Faculty/Staff Visa Services, and Office of Institutional Research.


The hourly rate range for this position is $26.45 – $27.25. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

• Prepares and processes a variety of payroll, documents, and reports for students. Determines nature of transaction and the paperwork and approval process required. Makes necessary computations and gathers and provides all pertinent data, including backup documentation as needed. Identifies exceptions for special handling. Ensures paperwork and reports are processed timely and in accordance with governmental and agency requirements. May review paperwork completed by others.
• Processes on-boarding for all new student hires, including scheduling and confirming appointments, verifying new hire documents, and completing Workday input (opening requisitions, adding jobs, compensation plans, cost allocations, etc.)
• Serves as the initial department contact in the research and resolution of student-related payroll problems. Interfaces with University Payroll Office to resolve problems and assist employees in obtaining information and services. Conveys information to employees when appropriate or refers them directly to payroll offices.
• Provides information to student managers on personnel and payroll policies and procedures. Responds to general inquiries, referring unusual or complex situations to the HD Payroll/Personnel Coordinator I.
• Maintains confidential personnel database and files for the department in accordance with established guidelines and policies. Sets up files for new employees. Ensures files of terminated employees are maintained or stored for retrieval as required by law.
• Controls and distributes payroll checks. Assists employees in resolving questions or discrepancies related to pay.
• Initiated and tracks all new student intent-to-hire requests and activity in tracking and management system (ServiceNow). Documents and communicates information and provides status updates to customers in a clear and timely manner.
• Assists with the recruitment and hiring process. Assists in placing advertisements, screening applications and resumes, recruitment and conducting new employee orientation.
• Researches payroll and personnel information, compiles data for analysis and produces standard and ad hoc reports for management.
• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time

Minimum Education: High school or equivalent.


Minimum Experience: 1 year


Minimum Field of Expertise: Skilled in payroll or personnel processing with knowledge of applicable regulations. Basic to intermediate proficiency in Excel. Previous experience with timekeeping and HRIS systems. Understanding of labor, wage, and hour regulations.


Preferred Education: Related undergraduate study.


Preferred Experience: 1 year


Preferred Field of Expertise: Payroll experience preferably in a university setting. Knowledge of USC HRIS systems; Workday, the Student Information System (SIS), and College Work-Study (CWSP). Exceptional communication skills, written and verbal, required. Additional qualities include an organized, problem solver with the ability to multi-task, is detail oriented, and proficient in MS Office, particularly Excel.

Minimum Education: High school or equivalent Minimum Experience: 1 year Minimum Field of Expertise: Skilled in payroll or personnel processing with knowledge of applicable regulations