University Southern California Job Openings – Licensing and Certification Program Analyst

University of Southern California

The License and Certification process is a new compliance initiative and impacts departments and divisions university-wide. The Program Analyst will support the License and Certification team by gathering data, developing reports, and leveraging analytics across the business process and identifying process improvement opportunities. This role will assist with maintaining current resource tools and other internal deliverables as needed to ensure appropriate monitoring and oversight of the license and certification compliance process. This role is an opportunity to gauge experience within compliance, strategic management, project management, and business development. This role will help enable USC’s vision while championing USC culture and values.



Minimum Qualifications



The candidate for the position of

Licensing & Certifications Program Analyst

must meet the following qualifications:

  • Three years’ experience in human resources, project management and/or business administration, tracking projects in detail aligned to timeframes.
  • Bachelor’s degree or combined experience/education as substitute for minimum education.
  • Experience gathering data, creating analyses and reports, and identifying patterns and translating meanings.
  • Ability to support concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions.
  • Demonstrated organizational skills and ability to think strategically and creatively.
  • Excellent written and oral communications skills, with precise attention to detail and the ability to exercise discretion with confidential information.
  • Experience presenting data findings/reports and suggesting resolutions.
  • Excellent interpersonal skills, emotional intelligence, and relationship-building abilities to provide support/guidance as needed.
  • Ability to work independently and proactively, using sound judgment in making decisions with minimal supervision.
  • Proficiency with Microsoft Office.



Preferred Qualifications



The ideal candidate for the

Licensing & Certifications Program Analyst

position of has the following qualifications:

  • Bachelor’s degree in business administration, finance, psychology, communications, computer science or other related fields.
  • Five years’ experience in human resources, data analysis, project management and/or business administration.
  • Experience in higher education.
  • Knowledge of continuous improvement processes or change management practices, able to provide proactive approaches for solutions when next steps are ambiguous.
  • Experience drafting outlines for strategic initiatives, able to help define new projects and ideas while estimating reasonable project timelines.
  • Ability to assist the development and modification of departmental/university guidelines, procedures, policies, and documentation for efficiency.
  • Familiarity with license and certifications and why this business process exists.
  • Experience with project portfolio management (PPM).



Job Responsibilities



The candidate for the position of

Licensing & Certifications Program Analyst

will be responsible for:

  • Gathers data to improve HR relationships with and services to business units. Provides guidance and consultation regarding HR-related policies, regulations, procedures, trends, and issues (e.g., labor laws, payroll, salary equity).
  • Adapts quickly to shifting requests based on resources and timing. Learns new systems, analytical skills and/or approaches to project work. Solicits manager feedback and insights and proactively incorporates suggestions into continuous improvements.
  • Identifies data sources, systems and tools that enable analytical work for human resources objectives. Maintains attentive and responsive lines of communication with peers, colleagues, and departmental leaders.
  • Serves as a university brand ambassador. Contributes to an inclusive environment, building and maintaining strong cross-functional relationships and a deep understanding of organizational and university cultures.
  • Manages and design the reporting environment to support initiatives for data integrity and compliance.
  • Assists with the program launch across university divisions and maintain weekly tracking individual schools and departments participating in the initiative.
  • Works with license and certification team to prioritize business needs and recognize short-term and long-term goals, milestones, and benchmarks for key metrics.
  • Assists with maintaining current resource tools and other internal deliverables in SharePoint, including internal dashboards as needed to ensure appropriate monitoring and oversight of the compliance process.

The annual base salary range for this position is $ 70,862.10 – $ 83,406.00 . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


The University of Southern California is an Equal Opportunity Employer


Minimum Education: Bachelor’s degree Minimum Experience: 3 years human resources, project management and/or business administration, tracking projects in detail aligned to timeframes. Minimum Skills: Experience gathering data, creating analyses and reports, and identifying patterns and translating meanings. Ability to support concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions. Demonstrated organizational skills and ability to think strategically and creatively. Excellent written and oral communications skills, with precise attention to detail and the ability to exercise discretion with confidential information. Experience presenting data findings/reports and suggesting resolutions. Excellent interpersonal skills, emotional intelligence and relationship-building abilities to provide support/guidance as needed. Ability to work independently and proactively, using sound judgment in making decisions with minimal supervision. Proficiency with Microsoft Office. Preferred Education: Bachelor’s degree Business Administration Or Bachelor’s degree Finance Or Bachelor’s degree Psychology Or Bachelor’s degree Communication Or Bachelor’s degree Computer Science Preferred Experience: 5 years

Job Details:

Company: University of Southern California

Job Type: Full Time

Job Location: Los Angeles, CA

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