Jobs at Urban Outfitters – URBN Associate Manager of Social Responsibility

Urban Outfitters


URBN has an exciting opportunity in the Global Trade and Compliance department. We are looking for an Associate Manager of Social Responsibility to help support our global business. In this exciting role, the Associate Manager of Social Responsibility will play a critical role in furthering URBN’s progress in the Social Responsibility space, working toward achieving URBN’s forward-looking CSR goals. The Associate Manager will help support the Social Responsibility team to ensure URBN products are sourced responsibly, URBN’s suppliers are compliant with its Code of Conduct, and risk within the supply chain is mitigated. The Associate Manager will actively spearhead and contribute to new, exciting initiatives in the Social Responsibility space at URBN.


  • Monitor annual Social Compliance Audit program, report key metrics to leadership team, and adapt and improve processes to suit the business needs
  • Effectively remediate non-compliances; Analyze non-compliance trends within the supply chain, using root cause analysis to implement proactive, preventative measures
  • Monitor and mitigate forced labor risk through management and continuous improvement of social responsibility due diligence program
  • Design, plan and implement vendor-facing human rights related initiatives using established project management principles to address prevention, identification and remediation.
  • Leverage data and reporting to provide appropriate guidance to leadership and inform decisions
  • Oversee the process of onboarding of new vendors to ensure alignment with URBN values and Code of Conduct
  • Develop and implement improved processes to risk-screen potential new suppliers
  • Spearhead development and implementation of responsible sourcing policies related to animal derived materials
  • Develop tools to maximize efficiencies and improve current due diligence programs
  • Identify potential efficiencies and improvements in supply chain mapping initiatives, and play a critical role in achieving URBN’s supply chain mapping goals
  • Assess risk in supply chain to prioritize due diligence, and expand and adapt social responsibility initiatives for suppliers beyond Tier 1
  • Collaborate with Brand and Production teams to increase education and awareness of key Social Responsibility issues, and build partnerships to accelerate progress toward our goals
  • Evaluate potential CSR partnerships and new initiatives for URBN
  • Engage with industry peers and external stakeholders to benchmark, and to gain a deeper understanding of CSR-related organizations

Qualifications/ Job Skills

  • Extremely detail oriented with strong organizational skills
  • Ability to prioritize and manage own time and workload.
  • Strong communicator with a flexible and adaptable approach to new challenges
  • Ability to see the “big picture” and provide relevant information to assist in strategic decision making
  • Demonstrated ability to effectively build relationships and collaborate across a global organization
  • Strategic and conceptual thinking with the ability to plan, organize and execute.
  • A tendency to see opportunity for improvement whenever possible, and bring new, innovative ideas to the team
  • Ability to analyze information to drive business decisions, manage project plans and resources.
  • Ability to work in a fast paced, everchanging landscape, and adapt as needed
  • High degree of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent written and verbal communication skills
  • Proactive, self-motivated, and strong team player

Education & Experience

  • Bachelor’s Degree or equivalent, highly preferred
  • At least 4-6 years of experience in a Social Responsibility or human rights related role, preferably in the apparel and/or retail industry
  • Clear track record of successfully developing and implementing social responsibility strategies and programs
  • Proven experience reviewing & analyzing Social Compliance audits, and thorough understanding of relevant due diligence frameworks
  • A strong foundational knowledge of responsible sourcing, especially in the apparel industry
  • Knowledge of global human rights regulations/issues including industry best practices and emerging approaches
  • Well-versed in Social Responsibility initiatives and organizations in the apparel/retail industries


Navy Yard, Philadelphia, PA


Not required

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.


Job Details:

Company: Urban Outfitters

Job Type: Full Time

Job Location: Philadelphia, PA

Leave a Comment